Terms of use

1. About the project.

1.1 Mostbet Agent is a project of MostBet Company aimed at attracting franchises (the Agent) to accept cash from the Company’s players to deposit their gaming accounts on the Company’s website. The Agent, in return, makes a profit in the form of a percentage of the transaction amount.

1.2 The Franchisor does not pay any money to the Agent. The Agent receives its profit solely as a percentage of the transactions made during the period.

1.3 Should these Rules be changed occasionally, the appropriate announcements notify the Agents.

2. Basic terms.

  • Franchisor – Mostbet Cash project
  • Franchisee (Agent) – a partner-entrepreneur, cashier(s), owner
  • A Company is the MostBet betting company
  • Cashier – Person with Mobcash App(Make’s Players Deposit)
  • A Customer(Player) is a MostBet user

3. Main provisions/limitations.

3.1 The Franchisor’s Agent can be at least 18 years of age or has reached the age of majority in their jurisdiction (if that age is to be greater than 18) and agrees to the rules proposed by the Franchisor.

3.2 The Agent is permitted to create only one (01) account and an unlimited number of player deposits he can make.

3.3 The MobCash Agent cannot use the funds assigned to him to replenish their Player account(Created by the Agent) and withdraw funds. This rule applies to new agents with 01/01/2023. Already registered agents can continue their gaming activity and use their cash registers without any restrictions

3.4 The commission amount for completed transactions is based on the current rates in effect at the time of a new agent registration.

4. Identification:

4.1 Under the internal AML policy, the Franchisor conducts initial and ongoing identity verification of agents, depending on the level of potential risk associated with each of them.

4.2 To register, the Agent must provide the Franchisor with the following:

  • Full name
  • Valid phone number
  • Valid e-mail address
  • Actual residential address
  • Passport/identity card/driver’s license or other substitute document details
  • Copies of the following documents: passport (main page) or identity card (both sides) or driver’s license (both sides), or another substitute document that meets the following requirements: – contains the name, date of birth and a photograph of the document holder; – was issued by national government authorities,
  • Selfie with the front side of the identifying document

4.3 In case of doubt about the Agent’s identity, the Franchisor has the right to conduct a video verification procedure.

Agent’s work:

5.1 The Agent’s work aims to receive income from the commission on transactions (deposit/withdrawal of funds) performed by customers of the Company.

5.2 If the Agent is suspected of committing fraudulent acts against the Company or is associated with customers who are committing fraudulent acts against the Company (falsification of payment vouchers, multiple accounts, third-party betting, use of betting automation software, gambling in arbitrage situations, betting to exceed limits set by the Company, abuse of loyalty programs, betting deposits on equal bets, etc.), then the Franchisor reserves the right to stop these fraudulent acts by:

  • warning and non-payment of the cashier commission,
  • blocking the Agent’s cashier without refund in case of repeated violations,
  • Blocking the Agent’s cashier without warning in case the Agent has caused significant damage to the Company due to fraudulent actions.

5.3 The Agent is responsible only for compliance with the applicable rules and is not responsible for violating company rules by customers. If the Company freezes/unfreezes the accounts of players who have replenished their gaming accounts through the Agent, the Company may notify the Agent about the IDs of these players.

5.4 The player deposited to their gaming account only through the Agent’s cashier and has no withdrawal options except Mostbet Cash. Other withdrawal methods become available if a player makes a minimum deposit to their account at least one (1) time using a method other than Mostbet Cash.

5.5 The Franchisor reserves the right to suspend any Agent’s cashier in case of doubts about the Agent’s good faith. The suspension is valid until the verification by the Company’s security service ends. During the verification process, the Security team can conduct video verification according to company rules when agreed with the Agent. In case of repeated refusal of video identification (failure to perform video identification within seven calendar days due to the fault of the Agent is considered a refusal), the Agent’s account will be blocked until the Security team performs video identification.

5.6 If the security team finds a violation of the rules on the part of the Agent, the Agent’s account will be blocked with an explanation of the violation types, and the funds in the Agent’s cashier will not be returned.

5.7 The Company does not provide the Agent with any details about the customers who use the services of its cashiers, except for the status: “frozen” or “active”.

5.8 Any interaction between the Agent and the Franchisor shall be carried out only through the official channels of communication indicated on the project website.

Technical issues in the application:

6.1 In the event of technical problems and system failures on the Franchisor’s side, there may be temporary difficulties logging into the application and performing cashier transactions on the Agent’s side. The time for crediting and withdrawing funds may take up to 12 hours. In this case, the appropriate push notification in the application/e-mail/text message will be sent by Mostbet to the Agent within 1 hour of the occurrence/resolution of a technical issue or outage.